Billing modes

Pick who pays when you provision a connected account.

Modes

ModeCredits from
platform_paysYour platform org (default)
child_paysThe connected client org

Set on POST /api/platform/connected-accounts or PATCH. Requires PLATFORM_BILLING_MODES=true.

Rules

  1. One credit per send. Drafts free.
  2. Re-sends and reminders free on sent envelopes.
  3. Void pending with zero signers → refund one credit.

Which mode?

  1. Platform pays: you bundle e-sign in your pricing (agencies, SaaS).
  2. Child pays: each client buys their own credits (marketplaces, enterprise).

Connected accounts · FAQ